OnPoint Healthcare is a physician practice management firm providing “best in class” solutions for healthcare systems and medical groups. OnPoint’s goal is to put the joy back into medicine.

Providers are spending multiple hours a day creating clinical notes. This is a large factor in physician burnout as they are spending a significant portion of their day on documentation instead of seeing patients. OnPoint Healthcare partnered with Invene to develop a virtual clinical assistant that could provide high-quality clinical notes for doctors while doing so at an attractive price-point for health systems and medical groups.

Doctors are burned-out, are incredibly demanding, and not tech-savvy. They are prone to anger if things do not go their way. The software had to be easy to use otherwise the providers would not use it. Most hospitals and clinics have terrible Wi-Fi, causing significant problems interacting with the cloud architecture of Azure. The software must follow HIPAA guidelines as it contains personal health information (PHI). While this project was going on, COVID hit, which in turn caused multiple pivots.